Who are we

This privacy policy is served by The Craft Booze Company Limited, under the website; https://thecraftyboozecompany.co.uk. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information through the business and while you browse or use this website. If you do not agree to the following policy you may wish to cease viewing/using this website, and or refrain from submitting your personal data to us.

You can contact us using the contact us form here, via phone on 07523752686 or via email at craftydrinkscompany@gmail.com.

The terms ‘Craft Booze Co’, “The Craft Booze Company Limited”, ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.

What personal data we collect and why we collect it

In accordance with GDPR (General Data Protection Regulation) we store and process the personal information you provide in the following ways. Unless otherwise defined, we only process your personal data for enquiries, orders, accounts, records, PR or staff administration purposes.

We collect your information when you contact us via the online contact us form, email, phone, social media or make a purchase from our online store.

The information we collect when you contact us via the contact form, phone, social media or email will be as follows:

• Your name
• Your email address
• Your telephone number

The information we collect when you make a purchase from our online store will be as follows:

• Your name
• Your email address
• Your telephone number
• Your date of birth
• Your address
• Your credit card/ payment details

The information we collect if you choose to leave a comment on our site will be as follows:

• Your name
• Your email address
• Your comment
• Your web browser
• Your IP

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

When you purchase from us, we will ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We will use this information for purposes, such as, to:

• Send you information about your account and order
• Respond to your requests, including refunds and complaints
• Process payments and prevent fraud
• Improve our store offerings

IP address and browser type: we will use this for purposes such as spam detection, (when comments are left only)

We process this data on the basis of our legitimate interest to run our company in an efficient and proper way for the benefit of our customers. This includes managing our financial position , planning, audit, communications, business capability and to exercise our rights set out in agreements and contracts. We also process your personal data where required to comply with laws and regulations that apply to us.

How long we retain your data

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it.

Who we share your data with

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here.

We accept payments through PayPal and Stripe. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

We will also use cookies to keep track of cart contents while you’re browsing our site.

How we protect your data

Your data is stored on locked and encrypted devices and is only accessible by staff who are trained in the GDPR Privacy Policy.

What rights you have over your data

Under the GDPR your rights are as follows. You can read more about your rights in details here;

• the right to be informed;
• the right of access;
• the right to rectification;
• the right to erasure;
• the right to restrict processing;
• the right to data portability;
• the right to object; and
• the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO www.ico.org.uk if you feel there is a problem with the way we are handling your data.

Contact information

If you have any questions or concerns about our privacy policy please us our contact us for here or email craftydrinkscompany@gmail.com